Thanks for shopping at SHININGHOME.
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and all accessories of product must with it.
Your item needs to have the receipt or proof of purchase.
Promotion and cleanrance items are not valid for return.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 1-15 working days, depending on bank's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.